If I could give them zero stars I would
I ordered a crop top from them three weeks ago. I checked online for the status of the delivery which stated it was delivered to my apartment when I was home. I never received a package and so I reported a "missing package" at UPS. They told me that it takes 8 business days for them to "investigate". I then called Nasty Gal and told them that I never received a package from them and they assured me that it takes 8 business days and they will call afterwards. That was it. 11 days go by, no response. So once again I took it into my own hands and called Nasty Gal again. They reported that UPS said it was delivered and now there is nothing they can do about it. ARE YOU SERIOUS? IS THIS A JOKE? You're telling me that I just paid $50 to your horrible company for nothing? They scam you.
The shirt probably cost them $5 to make and you can't replace it? You have got to be kidding. Horrible service. Not worth it all at. And with that, I will never shop here again and I will defer everyone I know from shopping with this company.
Nasty Gal, you are certainly nasty.