I bought 2 pairs of shoes in early August and didn't receive them until end of December. Every time I emailed about where my tracking info was and asking for a refund (6 weeks after ordering), they magically "shipped" my package that exact day so I was "unable to get a refund". I highly recommend paying an extra $5 somewhere else and not buying from here. Horrible service and truly the slowest shipping I have (and will ever) experience. Chellysun is a scam, and I will never buy something here again.