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kathy w.

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1 Review by kathy

iKeyless

  • iKeyless

“I placed an order for a standard key fob and trusted...”
12/23/13

I placed an order for a standard key fob and trusted that the claim that they ship same day would be accurate. I received an email with a tracking number the following morning, so then I really believed it would be coming soon. The tracking number never progressed beyond "electronic shipping information received". They do not answers calls on the weekend so it was a full week before I could get in touch with anyone in person. They said the key fob was out of stock and wouldn't be available for a couple weeks. I planned on this for a Christmas present, so now I'm in a jam. Terrible customer service!

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Thank you
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Mike L. – iKeyless Rep

My name is Mike L, and I'm the new customer service manager with Ikeyless. Customer satisfaction is our number one priority, and I would really appreciate the opportunity to improve your experience.

Best Regards,
Mike L
Customer Service Manager
mikel@ikeyless.com
(877) 445-3953

kathy Has Earned 1 Vote

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