Kathy S.

My car loan was transferred from Bank of the West to BMO in September of 2023. BMO is literally the worst bank I've ever dealt with for many reasons. I've had multiple bad experiences from the reps and "supervisors" in the customer call centers, to the managers at the in-person branches, to the online account pages. If you have a choice, do NOT bank with this company. I'm surprised they're still in business.

They are very sneaky about their charges. They absolutely refuse to refund you, even though there are very few matches in my area. I had to dispute the charges with my bank. Left negative reviews on BBB, sitejabber, everywhere.