Kathy S.

We purchased a used car at Tampa Auto Showroom in September. When we test drove the car it was heavily scented but it also had an odor which we determined came from a floor mat in the trunk that had mold on it. We told them we didn't want a car with odors and made it clear we didn't want one with cigarette smells. There was no indication of cigarette smells when we drove it because of the heavy scent of fragrance they had sprayed in the car. They offered to clean the car again, along with the mat. The second day after we purchased the car and after the heavy scents wore off, the entire car smelled of someone who had smoked very heavily in it. It was in the carpet, the upholstery, everywhere. They may have cleaned the mat, but touched nothing else. I was amazed that these guys who seemed really decent throughout our transaction, would fail to mention that, prior to them heavily scenting this car so they could sell it, there had been a heavy smoker who owned it. I couldn't believe that they would be that dishonest when I had already mentioned that we didn't want a car that had been smoked in. I don't believe the apparent cigarette smoke smell could have been overlooked by this dealer. Every time I get in this car I get sick to my stomach from the smell, even though my husband has scrubbed it thoroughly. I didn't get a reply when I sent them a message about how disgusted I was with the car. I wouldn't go back to Tampa Auto Showroom to purchase a vehicle.