Kathy S.’s Reviews of DressLily & more

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8/7/16

I ordered an XL bathing suit and it would barely fit a 12 year old girl. I also ordered a black top that was extremely small. There was no packing slip with instructions for returning. I called the customer service number and got an answering machine, no call back! Pkg. said Czech Republic...
Dress lily did contact me with a prompt response and refunded my money for this merchandise.

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CustomerService R. – DressLily Rep Over a year old

Dear Kathy S,

Let us extend our sincere apologies for the inconvenience.
I am sorry to tell you that you may not get through due to the time difference.
We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours.
We have followed this issue and offered you the solution, could you kindly check your email?

Thank you for your support and kind understanding.
Best Regards
Dresslily Customer Service