Kathy M.

My son recently died and I've had people want to send donations. EVERY single person has had difficulty finding me by phone number or email. If they sent a friend request that worked on some of them. I chatted with Venmo this morning and was given a laundry list of things to try, how can some people get through but now I have to share a QR code, change this setting, change that setting, oh, and they can try by your user name. I find this embarrassing, disgusting and unacceptable. It shouldn't be this much work, especially in my time of grief, and more so that they claim how "easy" it is. I have one more person trying to send a donation and if they can't get it to work I am shutting this ridiculous app down and will NEVER use it again.