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Waited anxiously for my first order to be delivered on Saturday. At 6pm on Saturday I received an email saying my delivery was cancelled because it had been out for delivery and past expiration. They offered me s $20 coupon for my trouble. Not impressed- will look for other options.
Kathy L.'s review of Freshly earned 2 Very Helpful votes
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It is sooooo terrible I had to stop eating and come give somewhere to write a review. Let me...
Hello Kathy! I'm so sorry to hear about this issue, and of course I understand your frustration. We never cancel a delivery lightly, and do so only when it's unavoidable or a matter of expiration concerns. I'd love to look into this, and further assist with this! I'd encourage you to reach out to us at socialsupport@freshly.com so we can help make this right. Thank you so much, and we look forward to hearing back from you!