Twice in a month they have missed delivery. We have been a customer for over two years without incident. Now two missed deliveries. No cares when I call, typical in this climate. No pride of ownership or customer service. Sneds a suvey - complin in the survey and again no one cares or reaches out. We love the service but I'm afaid how they treat customers when there is an issue is terrible.
Kathy, I'm so sad to hear this and I will reach out to you privately to see how I might be of assistance. We take customer service very seriously, so I want to make sure we have satisfactorily addressed any concerns you may have.