I ordered from filtersfast in the past with no issues. I placed an order two weeks ago for the same filters I received previously. I was notified that they were on back order. I tried to phone them two days ago, but you can't contact a real person on the phone. I then sent an email asking for an update on the status of my order. I received an automated response, as expected, assuring me that I would receive a response to my question. This morning I received an email that my order "has been cancelled" with no further explanation. The message gave me the telephone number that doesn't work to speak to anyone. Horrible service.