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Kathy H.

Contributor Level

Total Points
81

1 Review by Kathy

  • Booking.com

7/19/17

Booked through booking. Com was ok got to motel parking lot was filled with old junk cars very scary neighborhood. People living at motel were scary and not friendly.the grounds of the hotel were terrible grass not mowed dog poop all over just nasty. Went in to the motel to check in the ceiling behind the counter was falling down and the owners were not friendly at all just wanted my credit card. Sent us to a room way in back of motel did not feel safe at all. Hall way and room smelled very musty and dirty. Room was very outdated and gross. The bed was terrible sheets and pillows were stained and dirty we were afraid to sleep in the room because it was very dirty afraid of getting bit by bed bugs.we took our bags and left never to return. Called booking.com with the issue they said it was a non returnable room so we we're stuck paying for the room that we didn't use. Will never use booking.com again if you have an issue they won't help you just tell you sorry no refund they suck

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