Ordered a dress 6 months ago. Never received it and given 3 different shipping numbers, none of which were legitimate. They took my money as soon as I ordered. I posted a negative review on this website and they contacted me to ask my details. I sent them and they today replied saying they have no such order. Funny that they were able to collect money but not find my order. Luckily it wasn't too much as I've just written it off as a bad loss as I have no doubt I will never get the dress or a refund. In my book they are thieves an I wonder how many other people they have ripped off and got away with. I think the positive review are fake.
Dear Cathy,
Thank you for raising this issue.
All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.
For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.
Please kindly offer us your order number to check your issue for you, our order numbers start with a capital H followed by 16 numbers.
We look forward to hearing from you.
Rosewholesale Customer Service Center