Ive been with Audible for 5 years. In the 5 years there's been some mishaps and some victories! But through it all ive had a VERY positive experience with Audible. There is always new books to find and THE DEAL OF THE DAY IS ALWAYS A GREAT DEAL. Go get your free trial and stick with it! You won't regret it trust me and hint upgrade to the highest package your experience will be amazing and worth the money and time! I'm staying with Audible it's my lifeline. I have Insomnia and if I didnt have audible to listen to at night to put me sleep I'd never sleep. Audible is a life saver a lifeline a Wonderful service. And the customer service is WONDERFUL also wow a 2fer lol