I ordered a battery for my camera, received the product but found out it wasn't the battery but a new charger I needed. I have sent them a chat, emailed them several times, called their company and no one answers. I have now filed a complaint with BBB and my bank about the company.
Tip for consumers: Do not use this site if you need to return their product
Products used: NONE, trying to return the battery but the company will not respond.