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Kathy A.

Contributor Level

Total Points
80

1 Review by Kathy

  • Oneflare

8/14/20

I hired a plumber from oneflare and he overcharged for the job without even fixing the problem. What's even worse is that this tradie Justin Bonacci from Bontech plumbing rang to abuse me calling me a fat arse selfish $#*! and terrible mother I was a horrible bad person according to him even though I didn't know him. All this because I wanted him to return to fix the leaking toilet issue he changed me for and didn't do so I asked for a refund. I complained to oneflare and they did nothing about it

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Jenny A. – Oneflare Rep

Hi Kathy, Oneflare exists to connect customers with locals experts to get whatever they need sorted. I'm sorry to hear you had a negative experience, that's certainly not something we stand for. It appears that you have already contacted our support and a settlement has been arranged between you and the business. We apologise for the poor experience you had and wish you all the very best. Thanks

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