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Kathryne H.

Contributor Level

Total Points
81

1 Review by Kathryne

  • Redbubble

10/15/17

Redbubble's stuff is costly but they really have awesome stuff. But I ordered my phone case in July. The package arrived damaged with a huge scrap that went through the bag and the paint off the case. I filled out a replacement form and Sharmela was quick enough (roughly 30 mins later) to respond. She placed a replacement order right then and there with no additional charge or the need to return the damaged phone case. This time the phone case arrived great- no scratches in sight. So I put away the first phone cover for later. A few months later, I noticed that the phone case was fading when I was comparing it to the damaged one. It doesn't even have its radiant colors anymore. Now, it is noticeably worse. It looks worn out as if I had for years instead of a couple months.
Crappy quality for the price I had to pay for it.

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Red B. – Redbubble Rep

Hi Kathryne,

Thanks for writing in your feedback. Sorry to hear that your 2nd case had issues!

One of our team members will reach out to you about this shortly via email. Please check your inbox when possible!

Thanks,
Redbubble

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