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I was forced over to Booksy by a purchase by GenBook. I thought about not going and using Acuity instead. But I decided to give it a try. UGH! Takes forever to get technical support. And the videos are clearly aimed at salons and not my type of business, which is alternative medicine. I had been using GenBook for 7+ years. They weren't perfect, but they had excellent customer service.
Perhaps Booksy is okay, but I have no way of knowing without decent tech support.
You can see the photo that I asked a question one afternoon and didn't get a reply. So I put some question marks in twenty minutes ago. NOTHING. Zip. Zero. Nada.
And trying to get signed up for their no-show protection? They keep asking me to do more things, but I don't know what. I've done all they have asked for.
Tip for consumers:
You won't get much customer support
Kathryn B.'s review of Booksy earned 3 Very Helpful votes
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