Kathryn B.

You do make money off of this UserTesting (my average is $20-40/week). That's obviously not enough to live on, so don't expect it to be your main way to gain income or even your main side gig.
The only reason I'm writing a review is because I've had technical difficulties. Long story short, I took a survey using my iPhone. When I got to the last question, the test unexpectedly stopped recording and failed to upload. This happened a second time after, but before it happened the first time, I could take tests provided for phone just fine. So, that means $20 have already gone down the drain. BUT I have made $140 off this website in the past three months, meaning I really only made $120 with the $20 lost. This is because I am able to take desktop surveys with no complications whatsoever. What I have decided to do from now on is ONLY take their desktop surveys because after losing $20, I'm not willing to have happen a third time.
The reason UserTesting, which is a 100% real website, has such negative reviews on SiteJabber is because UserTesting customers have too high expectations for this website. They come in believing this will be their main side gig. But I came in knowing this wouldn't be the case since it takes such a long time for websites to find the correct pool of customers that will best suit their needs.
Did anyone else experience difficulties taking the tests?