Kathryn A.

I used to love shopping with swap.com! Lately, when I try to make a purchase, the prices of some of my items change when I click to check out. I emailed swap about it and they said to go ahead and make the purchase and that they would refund the difference. I believed them because I had had good experiences with swap in the past. They never refunded me and did not have any patience or compassion with me when I asked for help. I am disappointed. Prices should not double as you are trying to pay for your products. I do not plan to use this website anymore. I used to refer people to purchase from them all the time.