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Kathleen H.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since November 2009

  • Review

    1

  • First Reviews

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1 Review by Kathleen

11/30/09
I signed up for shopittome.com because I am always looking for the best deals. After signing up they had a promotion for if you invite your friends(via email) and ten of them sign up you receive a $10 gift card. I invited many of my friends and within a week or two had reached 10! Many days went by and I had not received my gift card. I e-mailed customer service and they said I could not receive my gift card because their "advanced system" said that my friends who signed up were not "real/unique". They were accusing me of making up email addresses and sending out emails. I was furious. I had put out a good word for the website only to be rudely called dishonest. I do not recommend this website.
charlieg91
C G. – Shop It To Me Rep
As part of our tell a friend promotion we have fraud detection that checks over a dozen factors to see if people have used fake email accounts to sign up or other techniques to violate the terms of the promotion. On top of this, for any account that is flagged we have a member of our team manually review the incident as well. We have a pretty high bar before banning someone (it usually is reserved for an account where we believe there were numerous fake accounts). It appears that this account did not pass the fraud detection. If you still believe this is in error, please contact support and we will take another look at your particular account.

Kathleen Has Earned 6 Votes

Kathleen H.'s review of Shop It To Me earned 6 Very Helpful votes

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