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I recently bought an expensive ($600) jacket from them, and the quality of the product was extremely poor. It was a shearling that had clearly not been cared for well and was completely dried out. I called to return and they informed me that the product was "final sale" and I asked if there could be an exception because it was my first time purchasing anything from them and the jacket had clearly just not been given proper fur care. Other retailers have NO problem returning items when they are final sale if you call and give them a good reason. DO NOT BUY FROM BLUEFLY.
Katherine V.'s review of Bluefly earned 4 Very Helpful votes
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These guys sell fake stuff they dont have a phone number... They say they accept returns but they...
Hello Katherine. We are so sorry to hear about your experience. Can you please private message us with your order number and email address so we can escalate? Thank you