katherine B.

I ordered a piece of furniture and weeks later received a small package in my mailbox from China -- right at the start of the pandemic. I gingerly opened the pack to find red framed, red tinted lens knock off Ray Ban sunglasses. Ewww what is that --no where did it say it was from my company Biplanne. I threw them out and was a little spooked. My furniture never came and the tracking number Biplanne gave me stated my package was delivered to my mailbox. How do you fit a nightstand into a mailbox? On top of that Paypal closed my claim saying that I did receive my delivery therefore no refund would be given. I'm reading an April 2020 review where the customer was refunded and Paypal was aware of this scam company. I don't get it and have a very bitter taste in my mouth.