I ordered personalized stationary at an expedited rate with FedEx ground. I have ordered personalized paper products of all sorts through different companies in my life and career, and 95 percent of the time I've had a good experience. Long story short: a month later, I'm still waiting. Took DAYS to even get a reply. Finally heard back with a curt reply from "customer service," which feels like an oxymoron for them. Still an ongoing situation. Do not order from this company! Dealing with a carrier pigeon would be more convenient. THE WORST.