Kate S.

Beware of this scam! I've been a pro customer for two years, and had my leads off for the last year. They can only turn off your leads for three months IF you can even get someone on the phone to do that. Customer service hold times are a joke! But they WILL answer right away when they think you are a customer calling for services... this IS the only way you will reach someone. Customer service reps are rude most of the time and always tell you that they are number one when you have a complaint. You can just read through all other complaints about leads because they are true. This company steals your hard earned money anyway they can.
I know this from the other prospective as well. I had an email from Sears about windows, I clicked on it because at the time I needed windows. I thought I'd see what deals Sears was having for windows at the time. Next thing I know, I'm getting all these calls from window companies trying to schedule me for an estimate! I didn't go to the HomeAdvisor website and request this! I had to tell these companies that they better ask HomeAdvisor for their money back because I did not request the service! They will do anything to get a part of the money to include not answering their customer service line and sneaking your info to other companies to send leads out and collect money.