I paid for my dresses and they have never arrived. They told me that they were re-shipped and still nothing... this was over four months ago. They offer a tracking system that is a joke and will always say that the shipment is in the system ready to ship... This site is a complete scam and they draw you in with pretty designs with your definite order in mind and then nothing... stay away!
Hi Kate, we apologize for your experience but we are absolutely not a scam company. We are located in Jacksonville Florida and have been in business priding ourselves on customer satisfaction for over 30 years. We want you to get your order and we will be happy to review your customer account to resolve this issue. Please e-mail us at socialsupport@venus.com for assistance.
Kate Has Earned 20 Votes
Kate R.'s review of VENUS Swimwear earned 20 Very Helpful votes
Hi Kate, we apologize for your experience but we are absolutely not a scam company. We are located in Jacksonville Florida and have been in business priding ourselves on customer satisfaction for over 30 years. We want you to get your order and we will be happy to review your customer account to resolve this issue. Please e-mail us at socialsupport@venus.com for assistance.