Katarzyna P.

When screen of my laptop was cracked, I did not expect that 3 months later and after multitude of repeated phone calls to Asurion customer service I will still be waiting for shipping label so I can send my laptop for repair. I cannot count how many times I asked for shipping label- each time I was assured " it will arrive it 24-48 hours via ups" and then nothing did. I spent 200 $ on coverage for laptop in exchange for non-service- which is basically fraud. Will never ever again purchase coverage with Asurion.