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If you've waited until after 24 hours to cancel your order, like most people after a month of waiting for their FIRST box to arrive, then you're stuck with the full subscription which you paid for. It costs $600 to order the cheapest version, 12 months with the most amount of treats, but if you want to cancel after 24 hours of ordering, you can't. You're better off canceling through your bank than through the company.
Kasi D.'s review of UrthBox earned a Very Helpful vote
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Hi Kasi,
Thank you for contacting UrthBox. We're deeply sorry about any issues with your account. Can you please send us an email at support@urthbox.com? We will fix this going forward.