Kasey K.’s Reviews of ModCloth & more

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Women's Clothing

5/10/18

I am writing this and I never write reviews on places BUT this is so CRAZY! I ordered a dress on April 29th 2018 and I opted for the 7-9 business day shipping because I have a wedding on May 12th to go to! I track the package and it says that it will be here on Wednesday 5/9/2018 and I am thinking great! Then it changes! Now it is not going to be here until the 12th in the evening time! This is so crazy I called Mod Cloth and they handled it terribly and they said! Well there is a warning in fine print and I said well I would have NEVER opted to buy it had I known you guys don't speak the truth don't trust them just get everything you buy somewhere else and the quality of what they provide is NOT good. Mod Cloth is a scam and they don't care about their customers at all.

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Jason B. – ModCloth Rep Over a year old

Hi, Kasey. I sincerely apologize for any inconvenience with your previous order. I know that waiting for a package to arrive can be frustrating, if it is taking longer than expected. Please rest assured that I have shared your feedback with our team, and we are always working to make the shipping process easier for our customers. If you have any other questions or concerns, our Customer Care team would be happy to assist. You can reach them at modcloth.com/help.