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Zen C.

Contributor Level

Total Points
81

1 Review by Zen

  • Hertz.com

3/30/24

I was driving your rental when a 6 ft tractor retread came at me and I couldn't avoid it without causing a deadly accident. Damage happened to the car. The amount of fees you are charging me for this are insane. You are robbing me for your cost of doing business. It is unethical and a completely ignorant way to do business.
Not only will I never use hertz again but I will be discouraging everyone I know to ban hertz.
The amount of social media posts I will be making will cause even more to go elsewhere. You also charged me for a toll and I was never on a toll road.
You seem to think you can just use my credit card as though you pay the bill.
You are a rip off unethical and ignorant company not to mention your total lack of customer service as I have been trying to contact your claims department and never get a call back or a live person to speak with.

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