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I have been given 2 gift certificates at different times to spend with Ginny's. When I tried to use them, however, Ginny's told me that they had already been used by someone else and that I could not use them. For the latest one, Ginny's said that they would investigate the situation 3 days ago, but I still have not heard anything back from them. It should not even be possible for someone other than the recipient to use gift certificate -- that has never happened to me with any other company. It makes me wonder whether a Ginny's employee is using valid certificates that are not spent right away. I should be able to spend the amount of both of these certificates (or receive the cash equivalent), and this poor business practice should be changed!
Karyn A.'s review of Ginny's earned 2 Very Helpful votes
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Hi Karyn, we are sorry this has happened. Please send us an email to socialcs@sccompanies.com with your contact information as well as reference this post so we can look into it further. We will also need the gift certificate numbers so we can follow up on them. We hope to hear from you soon. Thanks for bringing this to our attention.