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Karrie K.

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Experience: Hobbies & Interests

Member since June 2020

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1 Review by Karrie

On June 1/2020 I places an order for flowers for a funeral, beautiful in blue, with a vase and card I also bumped the order up the the largest they sell, two days later the order came, vase broken card crumpled at the bottom of the box, and the tips of the lilies turning brown not to mention not 1 blue flower in the bunch? Sent back was told it wasn't blooms fault, but they would send out another as it wasn't my fault either, 2 more days pass and still nothing 3 emails and 2 phone calls and I was told on Friday night at 4pm they have no flowers in stock and will send them out next week Tuesday at the earliest, The funeral was over on Wednesday and the lady on the phone said to me, I don't know why you are mad at me it's not my fault. I asked how would you feel? I feel like a complete idiot for putting my trust in an online flower company, what am I supposed to say 1 1/2 weeks later when I show up with the flowers that's if they even come.! I asked for the manager and was told managers only communicate by email.! $80 gone no flowers and when I said I want my money back they had the nerve to say you can have store credit.! R u kidding me.! So here I sit without flowers, vase and card and out my $80... I WILL NEVER EVER USE THIS COMPANY AGAIN, please look into This company before you order From them especially if it's for something so significant as a funeral. Before my review they only had a 3.5 * I wish I had looked into them before I placed my order. Once bitten twice shy!

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