Karla L.

I placed an order with Costco that was a 2 day delivery. Which end up being 6 day delivery. When I got my order the box was open and damage with detergent everywhere. My order of detergent, chips and water turned out to be a mess box drop off. I refuse to stick my hand down in this box.chip box was open detergent was on everything. I called to have them to pick it back up. Due to me having an elderly Alzheimer's dementia family member with me. I was unable to return it my self. So I called for them to come get the box and refund my money. On top of the 6 day wait for my order now i have to wait 2 more days for pick up and another 2 days for refund. So I am stil without my order. Costco need to do better this was a nightmare order. Customer service was no help and the day before my juice was suppose to got delivered it was also delayed as well so my kids did not have that for there party