If you carefully read through the good responses - you will quickly note that most of them are written by the same person... same style of writing, same grammar etc. Please see this for what it is - a site where most buyers are scammed. There are so many of these on social media. Be careful.
Dear Karla R.,
We are sorry for the inconvenience.
As a shop that does numerous shipments every day, it is normal that in some cases, some unexpected situations might happen. This may be later reflected into the feedback of our customers. The same thing also happens with other online shopping websites on the Internet.
However, we constantly work doing our best to solve these problems and offer our customers the best service possible. At the same time, as you may have already seen, we do not have only negative feedback, but also more positive feedback.
If you have placed the order on Newchic of for any further assistance, please feel free to contact our customer service and provide more details. Below is the link.
Computer access:
https://www.newchic.com/Contact-Us-hc10.html
Phone access:
https://pwa.newchic.com/customer-service
We will try our best to offer you a best solution. We are also trying to improve our services.
Best regards,
Newchic team