Karina C.

I placed an order for a top on Bluefly. Shortly after placing my order I received an email advising the order had shipped. After not receiving the item for weeks, I checked the tracking link and it showed a label had been created but the item was never shipped. Despite repeated emails to Bluefly, I've only received one response from a customer service representative (written in poor English) advising Bluefly is looking into the issue. It's been weeks since I ordered this top and I have a little to no confidence I will ever receive it. I plan to dispute the transaction with my credit card company. Do not purchase from this site.