Karina B.

Ordered a diamond ring, which was way smaller than it was looking on the pictures. I returned it and ordered a more expansive one. Same issue, way to small. Did send it back. Than the nightmare startet! I got an e-mail, telling me, I wont get a refund, because the ring was not in the box, when they recieved it, attached a picture from the emty box! They accused me, Ive stolen the ring! So I answered, that it was in the box, when I delivered it at Fedex. And this picture, just ridiculous! Who knows, if they didt take it out? Or it got stolen on the way? So they told me, that I have to file a claim against Fedex. Ha? I answered, that thats not my problem, Blufly has to do it. No answer, but they sent me back the emty box! I will take a lawyer!