Kari L.

Worst experience with food delivery ever. They told me the price was $64, once my food was delivered my bill switched to $84. The driver didn't come during the window I selected and left my groceries downstairs at the front desk which is almost always unattended. Instacart apologized and offered me the $20 discount back, then went above and beyond to say they would redelivery my whole order to me at a time of my choosing! Wow great! Maybe I'd shop with them again.
I chose to hVe my order redelivered between 9-10pm when I am home from work.

They schedule 3 items to be delivered to me at 9am when I'm not home.

I tell them it was supposed to be the whole order and I'm not home until 9pm, so they schedule the 3 items to be delivered at 9pm.

All they do is lie.