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I went through the refund process and NO REFUND! Sent 14 emails to customer support - not one reply ever! Then telephone 3 times to the USA from Australia made me wait 35 minutes so then lodged a dispute through Paypal have written tonight if the PayPay dispute is not dropped it will take 180 days to get my money back! What a dreadful dishonest company with the shocking staff! One text on Facebook messenger said - hope you are well now - that was helpful!
Tip for consumers:
DO NOT USE SAKSOFF5th - SHOp AT HOME _ GIVE DAVID JONES AGO!
Products used:
Shoes and sent them back - NEVER to see my money again!
Karen V.'s review of Saks Off 5th earned 14 Very Helpful votes
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I ordered four items but only received 3. I contacted Customer Service for an investigation and...
DO NOT EVER SHOP AT THIS STORE AS THEY HAVE THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!...
