Karen V.

I recently attended an event at the Columbus (Ohio) Museum of Art which featured EBTH. The main speaker from EBTH Cincinnati was very good and interesting. However, when attendees were able to bring up our vintage and antique items for a quick appraisal, a manager from the Columbus office laid a large, old medical chart on top of my item. A significant amount of black dust and stain came off of the chart and onto my Popeye doll from the 1950s. The doll was in Very Good condition but now has black staining on its clothing which is not coming off.

While the manager did apologize to me, he only did so after prompting and when he became aware other people had seen what happened. He certainly did not sound or appear apologetic in any way. His only response was that he could look up the value of my item on his computer after he finished with the medical chart. I definitely had the impression he viewed me and the Popeye as unimportant.

I understand my item isn't worth thousands of dollars. But it was something I had planned to sell and it's value has been significantly decreased by the careless mishandling by EBTH staff.

Our names, phone numbers, and objects for review were recorded so I waited a day to post this review to see if I would perhaps receive an apology call of some type. I did not.

I had previously recommended EBTH multiple times especially to people who had high quality items they wished to see as part of downsizing to move to a retirement community. I will now only be recommending other online auction companies and sites.