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Karen R.

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1 Review by Karen

Dermstore

  • Dermstore

“Customer service makes promises, but doesn't respond.”
4/26/18

Customer service does not respond to questions nor does it deliver on its customer service promises that they make. They offer a program called Dermstore Rewards and nowhere on the site or from customer chats can they tell you how to use the dollars you have redemmed. Very disappointed in this site... am thinking about stopping using it.

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Dermstore C. – Dermstore Rep

Hi, we apologize for the unpleasant experience. Please send us a direct message so that we can assist you with the problem.

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