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Karen P.

Contributor Level

Total Points
80

1 Review by Karen

  • Chewy

7/1/22

Long story short... my dog's prescription for dog food lapsed while I was out of state due to my mother's death. The vet denied my order and stated my dog needed to have an annual exam. After a lot of miscommunication, Chewy resolved the problem quickly and, the next day, I received the dog food... AND a beautiful bouquet of flowers with a lovely note regarding my mother's passing! Defiantly a customer for life here!

Tip for consumers:
Customer Service goes above and beyond!!!

Products used:
Hill's Prescription Diet c/d dog food

Service
Value
Shipping
Quality

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