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Karen M.

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1 Review by Karen

DreamWorldTravel

  • DreamWorldTravel

“Hangs on to your money, I've waited 3 months so far”
6/19/20

My flight to Los Angeles was cancelled due to Covid 19. Refund claim sent to Dream World on 17 March. Their only response to chasing emails is 'we're busy'. Still no refund although I know that the airline, Air New Zealand, has already refunded them. Credit card charge-back instigated, also very slow, complaint made to the Competition and Markets Authority but still nothing. What is the point of having a law that cancelled flights should be refunded within 7 days, if that law is ignored with impunity?

  • Comments (3)
  • 48.8K Views
Helpful  (35)
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Karen Has Earned 35 Votes

Karen M.'s review of DreamWorldTravel earned 35 Very Helpful votes

Karen Has Received 1 Thank You

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Paul O. thanked you for your review of DreamWorldTravel

“Now been waiting 4 months. Appalling”

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