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I ordered a dress from Newchic, on july 4th 2016. Size Medium on a dress i have been saving the money to purchase to wear to a wedding,, at the end of July, i recieved the dress, on July 18th 2016. And when i opened the package, the dress was a size XTRA LARGE,
I contacted the company right after i opened it and saw the problem with the size,
They replied with an apology, and said if i send a picture of the dress, and shopping label, they will be happy to replace it with the MEDIUM size dress. Because i dont have a smart phone, i couldnt send either picture,,
I finally got the pictures taken today, and emailed to them, and waiting on the next excuse why they cant replace it. I wont be buying anything else from this company. And hope no one else gets ripped off.
Karen L.'s review of NewChic earned a Very Helpful vote
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Dear Karen,
Thanks for your order and really sorry for leaving this unhappy experience to you.
Have you solved the problem? If not, could you tell us your order number? We will check the status for you and issue a better solution to you.
Looking forward to your reply sincerely.
Best regards,
Newchic Team