Karen g.

I ordered 3 prints of my daughter was told they would be here for 12 December 2016 they never arrived I contacted them got a girl Becky she assured me reprint would be done and sent out on express delivery I would have them for 23 December this was all tracked but I could not find any tracking details it said not available, it concerns me that 6 prints of my daughter were meant to be se t and someone else has them, I have contacted them 23 & 24 December no response I contacted them 2 & 3 January 2017no response very poor customer service Poor delivery can't comment on quality as I done have mine but from what I have just read it terrible.
DO NOT USE THIS COMPANY I CANT EVEN GET A REFUND AS NOBODY WILL ANSWER ME.

I HAVE OPENED A CASE WITH PAYPAL THEY WONT ANSWER THEM EITHER BUT CASE HAS BEEN EXCULATED.