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Karen F.

Contributor Level

Total Points
105

1 Review by Karen

  • Meetup

3/28/18
• Updated review

Do not give this company a dime. They've stripped organizers ability to communicate with members. I just lost $200 in a deposit fee because my email messages to members about an upcoming athletic event I'd planned. I've spoken to members via direct email and every single one of them said they did not receive any emails from me, nor did they see any notifications about the event. Fraud.

Time to start thinking about a class action lawsuit
3/21/18
• Previous review

Meetup has hit rock bottom as far as delivering advertised services. The app is unusable; organizers have no way to communicate with their members as messages are being throttled by an algorithm Meetup implemented in the hopes of cutting down their spam problem (laughable); the site redesign has made it exponentially more difficult for members to navigate and find groups; RSVPs and event attendance have plummeted; customer support is now a chat-bot feature that can't interpret specific questions and takes the member/organizer around and around in circles. Meetup has willfully ignored the outcry from its paying members to fix the dreadful redesign. It's time for a lawyer to get involved. Meetup is taking money with the intention of misleading Organizers, knowing they can no longer provide them with the reach and functionality they once offered.

Service
Value

Karen Has Earned 25 Votes

Karen F.'s review of Meetup earned 19 Very Helpful votes

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