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Karen B.

Contributor Level

Total Points
102

1 Review by Karen

  • PremiumVials

10/27/20

The worst customer service I have ever experienced. Ordered 7 samples and they were all incorrect. I sent picture evidence and the site is still claiming they shipped correctly when it was clearly wrong. I understand mistakes happen but they took no accountability and did nothing to resolve the order. The person I was in contact with had such a rude attitude. One of the most horrible encounters I have had with a customer service representative. Wish I had read these reviews before placing an order. Take your business elsewhere! I will be filing a chargeback with my credit card company.

Karen Has Earned 2 Votes

Karen B.'s review of PremiumVials earned 2 Very Helpful votes

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