Made a purchase through Amazon and they shipped the wrong size. Contacted shoebacca and the girl/customer service rep. Was rude, didn't listen nor offered to solve the issue. In fact, she was rude from the very beginning, guessing, maybe she doesn't like her job! She has bad customer skills, and no human relations. I will NEVER EVER order from this company again! Also, will let all my associates and family know not to order as well. There are far too many competition for any customer to experience what I did over something so simple and to be mistreated and disrespected towards.