Thumbnail of user karena578

Karen A.

Contributor Level

Total Points
100

1 Review by Karen

  • Shoebacca

6/3/20

Made a purchase through Amazon and they shipped the wrong size. Contacted shoebacca and the girl/customer service rep. Was rude, didn't listen nor offered to solve the issue. In fact, she was rude from the very beginning, guessing, maybe she doesn't like her job! She has bad customer skills, and no human relations. I will NEVER EVER order from this company again! Also, will let all my associates and family know not to order as well. There are far too many competition for any customer to experience what I did over something so simple and to be mistreated and disrespected towards.

Tip for consumers:
Horrible customer service and return policy

Products used:
N/A

Service
Value
Shipping
Returns
Quality

Karen Has Earned 20 Votes

Karen A.'s review of Shoebacca earned 20 Very Helpful votes

Karen hasn’t received any thanks yous.

Karen doesn’t have any fans yet.

Karen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user chadl408
2/26/24

I returned something after 30 days and received a gift card -- not a problem. But when I used the...

Thumbnail of user brocklanderz123
12/31/23

Shoebacca is horrible! I'm extremely upset! Worst experience ever online. They will also spam you...