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Last week I waited five days for a refill of Atorvastatin, a very common station. When I went to the pharmacy to pick it up, they declared the medicine was lost.I was instructed to go sit down in the clinic seats while three people in the pharmacy began a mad scramble for my meds. After about 20 minutes they found them.
Today I am waiting for an Rx of Paxlovid, a drug which must be started within five days of texting positive for Covid. I have been waiting two days and trying to communicate with CVS. Time sensitive prescriptions should be a top priority. A very disappointing performance by CVS.
Tip for consumers:
My next step is to read reviews of pharmacies in my area and pick a new one.
Products used:
The Rx I got about a week ago. I am still waiting for the other Rx.
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