I placed an order over a week ago, never received a conf #, email, nothing called Dermstore waited on hold for ever, emailed them, never got a response,, finally got someone and said my order was never placed, so I reordered on the phone and again no conf # etc,,, tried to track my order said theres no order, but my credit card had been charged and I think Ive been charged twice and once again I called was on hold forever, emailed them again and nothing, worst online experience ever, they must be paying the YouTube influencers to promote them because they rave about Dermstore and my experience had been HORRIBLE
Hi Kara, we apologize. We will be reaching out to you for your order number to take a look at your order.