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kama c.

Boston, United States

Contributor Level

Total Points
81

1 Review by kama

  • AJ Madison

1/25/22
Verified purchase

I ordered a fridge that stated was in stock, once the order was placed I was waiting to receive confirmation for my delivery. Sadly, I didn't receive any information about the delivery. I called AJ Madison, they said I would be hearing shortly. The order was place on Jan 19th, It took 7 days to receive an email that stated it would be up to an additional 5 days before I would receive the appliance. The email did not specify any further info. I ordered the fridge because our fridge stopped working, had I known it would take 2 weeks, I would have ordered from another vendor. I tried to cancel the order, but was told I would have to pay a 30% restocking fee. I am now at their mercy, I have no idea when I will receive the appliance. So much for trying to give business to companies other than Home Depot.

Tip for consumers:
not to order if they need the item asap.
They falsely advertise , it appears that items will be shipped right away.

Products used:
ordered a fridge, but have no idea when it will be delivered

Service
Shipping

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