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I made a purchase for a bumper last Friday. Was sold the item with free shipping., paid for item and invoice reflected free shipping. We did not receive the item on time. When we called, was told we now needed to be charged shipping (after a closed sale) due to their incurred expense with distributer. The is unacceptable and poor customer service. We were also able to go online and still see offered with no shipping and were being told we had to pay addtl money to get the item after a closed sale. Very disappointing and will not be referring this company to anyone in the future.
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Empty.
Total rip off. They charged $35 shipping for a seat towel. No thanks. What a joke. Complete scam....
CarId has no interesting in assisting customers after they have given them money. Even if you...
Dear Kallisto,
Thank you for your review!
We are terribly sorry to hear about the negative experience and poor assistance provided in this regards.
This is not a typical situation, and we would like to fix this it as soon as possible.
Please, email me with your order details at chester.ha@carid.com, so I could facilitate the resolution process and offer you additional compensation.
I look forward to your answer!___
Sincerely,
Voice of a Client Department at CARiD.com.